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Broadcasters Etiquette: This etiquette applies to the callers as well as the hosts.
1) Remember you are a guest in the listeners' homes. Talk in a manner as you would visiting someone's home for the first time. There is no need for sailor talk/foul language on air! First impressions are long lasting.
2) Confirm any news and/or information before relaying it on air as fact. Give out the source and/or locations where people can get the information for themselves to confirm it. Important info should always be kept as a hard file as well as digital.
3) Listeners are not the enemy they're there to learn your side of an argument, or your view point. Don't run them off for asking what you think is a silly or dumb question. There are no dumb questions. If you can't fully answer the caller's question at the time, try to at a later date. The sooner the better.
4) Welcome listener feedback on ways you can improve your program. Take constructive criticism and shrug off hostile messages.
5) At the end of each program ask yourself, "What could I have done better?" And, "Did my point come across?" Listen to the archive and review, if possible.
6) We are all human and we do make mistakes. If you make a mistake, correct it ASAP.